CCTV News:After the start of closed management, some "ordinary things" have become tests. Many universities in Shanghai are people-oriented and serve the needs of teachers and students by setting up campus "medical teams" and building online platforms.
In the school hospital of East China Normal University, the campus "medical team" formed by 16 medical students is providing medical consultation services for teachers and students. After closed management, in order to solve the daily problem of seeking medical treatment and medicine for teachers and students, the school mobilized medical strength and resources, and built an online and offline multi-channel medical security service system, which provided medical diagnosis, treatment and consultation services for teachers and students in different levels.
Lin Tongyuan, a member of the "Medical Team" on the campus of East China Normal University:The medical team covers the front-line staff of internal medicine, surgery, laboratory and pharmacy clinic, mainly serving students for online consultation and telephone consultation, as well as the distribution of daily drugs and materials. In addition, I also participated in the daily nucleic acid sampling work.
Shanghai Jiaotong University started closed-loop management on March 9, and the school’s life service platform quickly opened an epidemic prevention and control hotline, online customer service and 24-hour hand-clapping service, so that teachers and students’ questions can reach the acceptance unit with one click.
Wang Zhen, Director of Campus Management Office of Shanghai Jiaotong University:In order to get through the "last mile" of information exchange between teachers and students and the school, the platform has established a "semi-daily" mechanism, and through the concerted efforts of all units in the school, the needs of teachers and students will be "handed over to me and done at once". For example, some necessary material needs, medical treatment, express delivery, bathing and other aspects of life needs can be solved in time through the service hotline.